AUTOMOTIVE CONSULTING SERVICE, THE FANEUIL GROUP, FOCUSES ON CUSTOMER CARE, INTEGRATED MARKETING

BIRMINGHAM, Mich., March 4 /PRNewswire/ -- The Faneuil Group's automotive consulting practice focuses on how clients can better find, track and target prospective customers in today's highly competitive car and truck market.

The company also specializes in customer care and customer retention programs.

Headquartered in Boston, The Faneuil Group has now opened a Detroit-area office in Birmingham, Michigan, led by two veterans of the automotive market -- Carl D. Harlow and Bill Royce. Harlow is senior vice president, and Royce is senior manager, client services. Both formerly worked at Urban Science Applications in Detroit and have extensive experience in providing automotive manufacturers with programs designed to make better decisions.

Also assigned to the Detroit office is Sarah Coyle, an account executive and four-year veteran of Faneuil.

Supplementing the Detroit-based team is Joe Rando in Boston, vice president of business development, who for four years has focused on the automotive industry.

The automotive landscape is full of consultants, but Harlow says that The Faneuil Group's approach is unique. "We serve not only as consultants, but as catalysts for change," Harlow said. "We provide not merely numbers or data but a strategic navigation system for our clients to make the correct marketing and customer care decisions. Then, we help them implement those decisions."

Said Royce, "Too often, automotive clients are talking about customer care, but they're not really living it. They have to live it to improve the profit equation, and our job is to help them integrate all the pieces."

Using a variety of data sources, The Faneuil Group custom designs information systems to get clients in touch with their customers and keep them in touch.

The Faneuil Group was founded in 1987 and employs more than 800 people in offices in 11 cities around the U.S. and Canada. Overall, Faneuil focuses on clients in key business sectors, including telecommunications, financial services, utilities and automotive.

The company operates five "call centers" in North America. The call centers are the fundamental link between Faneuil's clients and the clients' customers. Using data provided by the car or truck manufacturers, for example, the Faneuil call center operators contact customers to determine their satisfaction with the vehicle they've recently purchased or had serviced.

In the Chicago call center alone, operators make as many as 400,000 calls per month.

With the information collected by The Faneuil Group's call centers, manufacturers or car dealers can quickly discern patterns of satisfaction or dissatisfaction among the customer base.

"The kind of information that Faneuil collects is invaluable for our clients," said Coyle, who added that the telephone centers take incoming customer calls, as well. "It provides direct feedback to the client from the customer and adds additional information to our knowledge base."

Representative clients of The Faneuil Group include Nissan, Infiniti, Bell Atlantic, Prime Option, Federal Express, Ford Motor Co., Prudential Insurance and Chevron, Land Rover, Saab and Firestone.

In addition to customer care programs, The Faneuil Group's Precision Integrated Marketing Systems(TM) program contains five components that enable clients to find and track customers, analyze business conditions; customize their marketing programs; interact with customers or prospects, and measure and adapt business strategies accordingly.

To find and track customers and prospects, The Faneuil Group organizes a team of data management and research specialists who create and maintain a database containing information on the targeted audience. Information on the customers and prospects is obtained from the Faneuil client, from multiple external sources and through customer/prospect surveys. The integration of these data sources is unique to The Faneuil Group among automotive consultants.

The result of these activities is the most powerful and actionable marketing system in the auto industry, Harlow said.

Once the target audience(s) is defined, appealing messages are tailored for each segment(s). The most appropriate media -- typically direct mail, telephone contacts, the Internet, mass media or some combination of them -- is selected to deliver the message.

Customers and prospects either call a 1-800 telephone number or are contacted by telephone to exchange information. During this contact, more information may be collected on the customer/prospect. This information is then fed into the database to more carefully refine customer-prospect profiles.

A "continuous loop" of information collecting/providing between the customer/prospect and the Faneuil client is formed.

The effectiveness of Precision Integrated Marketing System(TM) is measured both during and after all campaigns. Each campaign is then fine-tuned for maximum impact and efficiency.

"This is a proven system for effective marketing," says Harlow. "Dollar for dollar, the Precision Integrated Marketing System is a cost- effective, targeted method for improving customer satisfaction, customer retention and for attaining new customers. Why? Because it is a truly needs-driven marketing approach."

Faneuil's services are designed to build efficient marketing campaigns which:

* Reduce the cost of acquiring customers.

* Increase retention through customer satisfaction programs.

* Improve the productivity of the sales force.

* Assess the effectiveness of media programs.

* Foster an atmosphere for needs-based marketing.

     -0-                       3/4/96 

/CONTACT: Jack A. Seamonds of Franco Public Relations Group, 313-567-5005/

CO: The Faneuil Group ST: Michigan IN: AUT SU:

KA -- DEM010 -- 9377 03/04/96 11:34 EST

Kintera Reports First Quarter 2007 Financial Results.

SAN DIEGO -- Kintera,[R] Inc. (NASDAQ: KNTA), a leading provider of software as a service (SaaS) to the nonprofit and government sectors, today reported financial results for its first quarter ended March 31, 2007.

Revenue for the first quarter 2007 was $10.7 million, which is an increase of eight percent compared to $9.9 million for the same period last year. First quarter revenue exceeded the guidance provided during last quarter's financial results call.

The company reported that costs associated with the restructuring plan, which was announced during the fourth quarter and fiscal year 2006 earnings conference call, are estimated to be $2.4 million, or $0.06 per diluted share.

On a GAAP basis, net loss for the quarter was $8.3 million, or $0.21 per diluted share, which is an improvement of 16 percent or $0.08 per diluted share, compared with a net loss of $9.9 million, or $0.29 per diluted share, for the same period last year. Net loss excluding the impact of restructuring charges in the first quarter was $5.8 million, or $0.15 per diluted share.

Earnings before interest, taxes, depreciation, amortization, stock-based compensation expense and restructuring charges (adjusted EBITDA) was a loss of $3.8 million, or $0.09 per share, in the first quarter of 2007, compared to a loss of $7.5 million, or $0.21 per share, in the first quarter of 2006. This is an improvement of approximately 50 percent or $0.12 per share year-over-year. Adjusted EBITDA also exceeded the guidance provided during last quarter's financial results call.

"Kintera is focused on delivering value and service to nonprofits via our core social CRM business. As a result, Kintera is continuing to drive revenue, while improving operating performance," said Richard N. LaBarbera, Kintera CEO. "We continue striving to create value for our stakeholders, including Kintera clients, employees, shareholders and community, and are taking the necessary steps to achieve our financial objectives."

Excluding the restructuring costs previously mentioned, operating expenses for the first quarter 2007 totaled $13.8 million. This is a decrease of nineteen percent year over year, from $17.1 million in the first quarter 2006.

Cash, cash equivalents and marketable securities at March 31, 2007 were $14.8 million. Deferred revenues were $18.0 million at March 31, 2007 compared with $13.2 million at March 31, 2006.

Kintera recently took the following actions to address and strengthen the company's financial results:

* After reviewing all acquired technology, solutions and resources, the company has divested of several solutions which are not core to Kintera's social CRM platform. The transfer of the divestitures was designed to minimize impact on customers and employees. Kintera's social CRM platform provides technology for constituent engagement, donor management and fund accounting.

* As announced in last quarter's financial results announcement, Kintera is reducing its headcount by 16. All affected employees will have exited the business by June 30, 2007.

* Kintera has and continues to move resources closer to customers in order to best address client needs. Strategic locations, including Atlanta, Boston, Dallas, Denver, New York, Northern California, Southern California and Washington, D.C., have been staffed with geographically focused sales, services and support personnel.

Earnings Call

Kintera will host a conference call and slide presentation on Thursday, May 10, 2007 at 1:45 p.m. PDT to discuss the company's financial results and forecast. The conference call can be accessed by dialing toll-free 800-295-4740 (617-614-3925 for international calls), using conference code 67169652. A live Webcast slide presentation and replay of the call via the Internet will be available at www.kintera.com/webcasts.

KNTA-F

About Kintera, Inc.

Kintera[R], Inc. (NASDAQ: KNTA) provides software as a service to help organizations quickly and easily reach more people, raise more money and run more efficiently. The Kintera Sphere[R] technology platform empowers The Giving Experience[TM], and features a social constituent relationship management (CRM) system, enabling donor management, e-mail and communications, Web sites, events, advocacy programs, wealth screening and accounting.

For more information about Kintera software and services, visit www.kintera.com.

Kintera, Kintera Sphere, and The Giving Experience are either registered trademarks or trademarks of Kintera, Inc. in the U.S. and/or other countries.

Forward-Looking Statements

This press release contains, in addition to historical information, forward-looking statements. Such statements are based on management's current estimates and expectations and are subject to a number of uncertainties and risks that could cause actual results to differ materially from those described in the forward-looking statements. Kintera is providing this information as of May 10, 2007, and expressly disclaims any duty to update information contained in this press release.

Forward-looking statements in this press release include, without limitation, express and implied statements regarding Kintera's anticipated operating results, including anticipated expense reductions, and the growth in the market for Kintera's services. These forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those expressed or implied here. Readers are referred to the documents filed by Kintera with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: our limited operating history; our history of losses; our dependence on increased acceptance by nonprofit organizations of online fundraising; lengthy sales cycles for major customers; our need to manage growth; risks associated with accounting for and processing large amounts of donations; the rapidly changing technologies and market demands; and other risks identified in our filings with the Securities and Exchange Commission. Given these uncertainties, you should not place undue reliance on these forward-looking statements. The information contained in this press release is a statement of Kintera's present intention, belief or expectation and is based upon, among other things, the existing industry conditions, market conditions and prices, the economy in general and Kintera's assumptions.

Kintera may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Kintera's assumptions or otherwise. Kintera undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

Note Regarding Use of Non-GAAP Financial Measures

Certain of the information set forth herein, including adjusted EBITDA, adjusted EBITDA per share, and operating expenses and net losses excluding restructuring charges, are considered non-GAAP financial measures. Kintera believes this information is useful to investors because it provides a basis for measuring the Company's available capital resources, the operating performance of the Company's business and the Company's cash flow, excluding non-cash and non-recurring items that would normally be included in the most directly comparable measures calculated and presented in accordance with generally accepted accounting principles. The Company's management uses these non-GAAP financial measures along with the most directly comparable GAAP financial measures in evaluating the Company's operating performance and capital resources and cash flow. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information presented in compliance with GAAP, and non-financial measures as reported by the Company may not be comparable to similarly titled amounts reported by other companies.

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OutStart Announces Major Upgrades to Knowledge Sharing Platform; OutStart Participate enables easier and wider knowledge contribution and use of learning objects.

BOSTON -- OutStart, the leading provider of software solutions for learning and knowledge sharing, today announced significant upgrades to OutStart Participate, its best-of-breed knowledge, expertise and community management platform. V2006 addresses key barriers associated with contributing and using the learning and knowledge that employees, customers, and partners need to perform their jobs efficiently and effectively. Key new capabilities include the organic contribution of knowledge to eliminate the typical knowledge creation bottleneck; connections to existing document, information and data repositories; and the ability to leverage the extensive learning objects contained within formal and rapid training sources.

With these expanded capabilities and newly created learning objects, the OutStart Participate system can act as the single source of on-demand learning and knowledge available through a self-service, just-in-time, just-for-me manner. OutStart Participate 2006 breaks down the bottlenecks in knowledge, contribution, and learning that have severely constrained systems in the past. The solution makes it easier to capture knowledge with connectors to sources such as the Internet, ERP and CRM systems, and document repositories, and contribution can grow organically using common products such as Outlook, Microsoft Word, PowerPoint, Excel and Internet Explorer. With Participate, features for escalation to community and experts, organic contribution and access to knowledge assures that almost any question will get answered quickly.

"By blending expertise and community management, analytics and self-service delivery models, OutStart is creating a new type of knowledge management solution that breaks down barriers between content sources, collaboration and even formal training," said Allen Bonde, founder of strategic advisory firm ABG, Inc. and senior vice president at eVergance. "This type of e-Knowledge essentially turns the concept of KM inside out, with expertise distributed instead of centralized, and users getting information at the point of interaction, rather than by turning to a central repository. The end result is a next generation solution that is more accessible and potentially a lot more useful for customers, partners and everyday employees compared to more traditional approaches."

Saving time and improving job performance

OutStart Participate 2006 vastly improves the proficiency of knowledge workers. Call centers and help desks, for example, can expand self-service to include community support, and offer a closed-loop process for insuring that questions are readily answered to reduce call volume, resolve inquiries faster, and improve customer satisfaction while significantly reducing support costs. Sales and marketing teams, can now find the information they need at a moment's notice, communicate with peers and reach out to experts with ease. Product management teams are able to disseminate new product specifications and collaborate to internal stakeholders more quickly and efficiently, and significantly reduce the time required to support sales and marketing requests by capturing answers in the Participate system. The new features also enhance learning efforts by facilitating community discussions and securing rapid answers from experts.

"OutStart Participate extends the knowledge management ecosystem to include customers, partners and experts. All stakeholders can contribute knowledge using the tools they are accustomed to," said Massood Zarrabian, president and chief executive officer for OutStart. "Having a unified approach to knowledge sharing greatly improves the effectiveness of key groups like sales and marketing teams as well as support personnel. Instead of spending time on fruitless information searches, employees gain key knowledge that is integral to their success."

About OutStart

OutStart software powers solutions that help make people more effective in a fraction of the time and cost. Unlike traditional training or knowledge management approaches that take too long, cost too much and fail to address the entire need, OutStart's applications address the way people learn through a combination of formal training, knowledge sharing and expert collaboration that is available on-demand. Customers like Empire BlueCross BlueShield, Cisco Systems, Steelcase, the U.S. Navy, Verizon and Westland Helicopters rely on OutStart to increase individual and organizational performance, improve knowledge transfer and lower operating costs. Headquartered in Boston, Mass., OutStart has offices throughout the US and Europe and can be found on the Web at www.outstart.com.

Condusef continues to protect and defend financial users.

MEXICO CITY, Jan 26, 2005 (El Universal/Corporate Mexico by Internet Securities, Inc. via COMTEX) -- The National Commission for the Protection and Defense of Financial Service Users (Condusef) reported that in 2004 it processed 24,655 complaints involving private pension funds (Afores), insurance companies and banks.The increase in the number of disputes is the result of greater activity in the national financial system, especially as regards credit granted to the private sector, explained Condusef. It added that for every complaint that the commission receives, banks and insurance companies receive 10 and seven, respectively, that they must deal with.Since the Interactive Voice System was created six months ago, more than 1 million phone calls have been received, 70% of which had to do with individual retirement fund accounts, while 22% of inquiries were related to banking and insurance matters or the Credit Bureau.In all, Condusef attended a total of 325,300 clients in the financial sector last year.

This abstract is provided by Internet Securities, Inc. as a service to its customers. Internet Securities, Inc. makes no representation or warranty regarding the accuracy or content of the translation.

 URL:              www.securities.com 

Copyright 2005 Internet Securities, Inc., all rights reserved. A Euromoney Institutional Investor Company.

News Provided by COMTEX (http://www.comtexnews.com)

Clinton will make historic trip to Vietnam.

Byline: James Warren

WASHINGTON_Having avoided military service in the Vietnam War, President Clinton departs Monday for an eight-day Asian trip that culminates in his becoming the first U.S. president to visit a unified Vietnam.

Administration officials seek to portray Clinton's treks to Hanoi and Ho Chi Minh City as an attempt to show Vietnam, in the words of National Security Adviser Samuel "Sandy" Berger, "not only as a war but also as a country."

The visit will follow a three-day stay in Brunei, where Clinton will attend his final Asian Pacific Economic Cooperation forum and have one-on-one sessions with Russian President Vladimir Putin, Chinese President Jiang Zemin, Japanese Prime Minister Yoshiro Mori and South Korean leader Kim Dae Jung.

The Vietnam trip will be heavy on symbolism, light on substantive agreements and will not include a Clinton visit to the tomb of Ho Chi Minh, who led the communist resistance to French colonial rule and was president of North Vietnam from 1945 to 1969. In what apparently is not a coincidence, the generally must-see shrine for visitors to Hanoi will be closed for annual maintenance and thus not present any potential diplomatic difficulties for Clinton.

Near Hanoi, Clinton is expected to visit a site where there is an ongoing excavation for remains of American soldiers missing in action. He also will visit a church as an expression of support for religious freedom and Hanoi National University for a talk to students and an exhibit on land mine awareness. Each year, an estimated 2,000 Vietnamese are killed or injured by mines and unexploded ordnance; the United States is providing help to solve the problem.

In the south, he'll have another discussion with students, this time at a cyber cafe in Ho Chi Minh City and will visit a container terminal as part of his general effort to praise free trade and investment. The United States normalized relations with Vietnam in 1995 and supports a bilateral trade agreement, although Congress has yet to approve it.

In talks with Vietnam's leader, it's likely Clinton will bring up human rights. The Vietnamese have made some gains, including release of some political prisoners and the certification of the Protestant Church in the south as an official church, according to Catharin Dalpino, a Vietnamese expert at the Brookings Institution.

"This trip will be far more emotional for the Americans than the Vietnamese," said Dalpino. "Many veterans will watch closely for the slightest hint of a Clinton apology [regarding the war]" and will be sensitive to statements about MIAs, she said.

Berger did not directly respond to a question on how Clinton, who protested the Vietnam War and went to well-documented lengths to avoid service, viewed the Vietnam trip in light of his own controversial background.

Instead, Berger stressed that Clinton for eight years "has carried out a policy for the United States which I think has had broad support, both bipartisan and from those who ... served and fought in Vietnam, those who didn't, those who opposed the war, those who supported it."

He noted that the president's policies have been a "collective enterprise," joined by Sens. John Kerry, D-Mass., or Bob Kerrey, D-Neb., both Vietnam veterans. It was possible that one or more would join Clinton on the trip. The president begins his 54th overseas trip in the sultanate of Brunei, a growing financial capital, for a meeting of APEC, a regional trade organization that was started in 1989.

APEC began as a gathering mostly for trade ministers but was elevated in stature when Clinton attended in 1993 in Seattle. While comprising mostly Asian nations, members also include the United States, Canada and Mexico.

No significant substantive agreements are expected, with the American push for financial reform resisted by some nations suspicious of U.S. economic dominance. So the greater relevance to U.S. policy may be the individual sessions with major leaders planned by Clinton.

Heavily reliant on oil revenues, Brunei achieved complete independence from Great Britain in 1984. Citizens do not have the right to vote, and the sultan serves as prime minister, finance minister and defense minister, along with owning or controlling, along with other family members, all private newspapers.

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Mystic Financial, Inc. Announces Cash Dividend.

Business Editors

MEDFORD, Mass.--(BUSINESS WIRE)--Jan. 14, 2004

Mystic Financial, Inc. (Nasdaq: MYST) (the "Company"), the holding company for Medford Co-operative Bank (the "Bank"), declared a quarterly cash dividend on its common stock of ten cents ($0.10) per share for stockholders of record at the close of business on January 30, 2004. The dividend is payable on February 13, 2004.

Mystic Financial, Inc. is the holding company for Medford Co-operative Bank, a Massachusetts chartered stock co-operative bank established in 1886. The Bank has seven banking offices in Medford, Arlington, Lexington, Bedford and Malden, Massachusetts. The Company had $438.0 million in assets as of September 30, 2003. Press releases and SEC Filings can be viewed on the internet at our website www.medfordcoopbank.com.

Statements contained in this news release which are not historical facts, contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risk and uncertainties which could cause actual results to differ materially from those currently anticipated due to a number of factors which include, but are not limited to, factors discussed in documents filed by the Company with the Securities and Exchange Commission from time to time. The Company or the Bank does not undertake to update any forward- looking statement, whether written or oral, that may be made from time to time by or on behalf of the Company or the Bank.

Digital Place-based Media Revenue Growth in 2010 Shows Strong Momentum.

Increased Client Investment Results in Record Growth

NEW YORK, April 5, 2011 /PRNewswire/ - The Digital Place-based Advertising Association (DPAA) announced today that growth rates for the industry sector are accelerating. Based on information collected by Miller, Kaplan, Arase advertising revenue for the Digital Place-based sector has grown a tremendous +25% during 2010. This builds on a growth rate of +1% in 2009 when most major media suffered steep declines; further evidence of very strong momentum in the Digital Place-based market. Overall, advertising revenue in the Digital Place-based sector for 2010 is estimated to be $ 1.1 billion.

"This industry is coming together and increasingly advertisers are embracing the ability to engage consumers on the go, where they work, shop, dine, travel and play, closer to the point of purchase than the sofa in their living rooms," said Mike DiFranza, President of Captivate Network and DPAA Chairman. "This sector enables advertisers to replace TV impressions lost to DVR's as well as engage Light TV viewers with content relevant to their activities outside the home."

"This upward momentum will definitely continue with the recently launched search and discovery planning tool, InfoCenter, making it easier for the ad community to evaluate and plan this medium. Additionally, the recently published DPAA Creative Standard Ad Units guidelines will enable our clients to effectively and efficiently leverage their creative assets across all digital place-based networks. These initiatives have been extremely well received by the ad community and set us up beautifully for even greater growth in 2011," said Susan Danaher, President of the DPAA.

"The leading growth rate and activity generated from this sector are an indication that Place-based Digital Media is becoming an integral part of the media mix - and one that is very complementary to other video media options," added Mr. DiFranza.

Advertising Revenue Growth

Media	Full Year 2010 Growth vs. 2009 %
Digital Place-based	24.5
Spot TV	24.2
National Spot Radio	18.6
Internet	9.9
Cable TV	9.8
Outdoor	9.6
Network TV	5.3
Magazines	2.9
National Newspapers	2.7
Network Radio	2.2
Syndicated TV	-2.8
Local Newspapers	-4.6

Sources: Miller, Kaplan, Arase for Digital Place-based media, and 2010 Kantar Media for all other media

About DPAA

Founded in 2006, the Digital Place-based Advertising Association [DPAA], represents leading digital placed-based networks and the advertising community that is actively engaged in planning, buying and evaluating the effectiveness of the medium. On behalf of its members, DPAA seeks to foster ongoing collaboration between agencies and digital place-based advertising networks; provide standards, best practices and industry-wide research; and promote the effectiveness of digital place-based advertising.

For more information, Contact: Stan Weil Marketing Consultant Stan.weil@dp-aa.org 646-205-8520 www.dp-aa.org.

SOURCE Digital Place-based Advertising Association